Call 518-869-3535     Toll Free 888-869-3535

Report a Claim

To report a claim, please find your carrier below and call the toll free number or click the link.  Please be prepared with the Insured’s Name, Policy Number and the Nature of the Claim

Commercial

 

 

Contacts for the Top 5 Commercial Carriers follows:

Carrier

Claims Phone

Website

Peerless

800-443-4000

www.peerless-ins.com

Selective

866-455-9969

www.selective.com

Cincinnati Financial

Worker’s Compensation

877-242-2544

 

All Other Reported to Capital Bauer who faxes to Cincinnati

www.cinfin.com

 

Travelers

800-238-6225

www.travelers.com

Personal Lines

 

 

Contact information for Personal Lines carriers follows:

Carrier

Main Phone

Claims Phone

Website

Safeco

866-272-3326

(option 1, option 4)

800-332-3226

 

www.safeco.com

Adirondack

866-992-4368

877-248-0555 (option 1)

www.aie-ny.com

 

Peerless

800-228-7830 Billing

800-542-5385  (Other Service)

 

800-522-7152

(option 3,option 1)

OR (for GLASS option 2)

 

www.peerless-ins.com

 

Travelers

877-872-8737

800-252-4633

www.travelers.com

Chubb

800-462-4661

 

800-242-4670 (option 1)

 

 

abecker@sterlingins.com

 

Erie

800-234-9876

800-333-0823

 (option 3, option 3)

Glass loss 800-552-3743

www.erieinsurance.com

 

Foremost

800-527-3905

800-527-3905

(option 2)

www.foremost.com

 

Hanover

800-922-8427

800-628-0250 (option 2)

www.hanover.com

 

Kemper

866-675-3345

888-252-2799

(option 1, then option 3 for new claim)

www.ekemper.com

 

Met Life

800-255-0332

800-854-6011

(option 2)

OR for towing/glass

(option 1)

www.metlife.com

 

National Grange                              Main Street America

877-927-5672

877-425-2467

 (option 3)

www.msagroup.com

 

New York Central Mutual

888-234-6926

888-234-6926

(option 1, option 1)

 

www.nycm.com

Progressive

877-776-2436

888-776-2778

 (option 3, option 1)

888-776-2778

(option 1 for ROADSIDE assistance)

www.progressive.com

 

Vermont Mutual

866-505-2324 – Special Cat Claims reporting number available 24/7

Fax 1 (802) 229-7647 or 1 (802) 229-8941

claims@vermontmutual.com

 

Carriers not Listed Above

There are a number of carrier thru excess lines, etc. that we would need to report claims via fax.  Therefore, for carriers not listed above, record the following information:

·         Caller  Name

·         Caller Contact Phone

·         Insured Name

·         Policy No.

·         Carrier

·         Nature of Claim

Advise the caller that an Account Manager will be contacting them in the next 24-48 hours to obtain additional information regarding their claim.

 

If your Carrier is not listed above please contact us for assistance. Call 888-869-3535

Please be prepared with the:

  • Insured Name
  • Contact Phone
  • Policy No.
  • Carrier
  • Nature of Claim

 

 
500 New Karner Road, P.O. Box 15094, Albany, NY    CALL 518-869-3535   TOLL FREE 888-869-3535   FAX 518-869-3580

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